Frequently Asked Questions

1. Who is Jaya Durga Exports?
Jaya Durga Exports is a trusted granite manufacturer and exporter based in Chimakurthy, Andhra Pradesh, India’s hub for premium black granite. We specialize in high-quality slabs, tiles, countertops, and custom-cut stone products for global markets.
2. What granite varieties do you offer?
We offer top Indian granite varieties, including: Black Galaxy Steel Grey Black Pearl Absolute Black Tan Brown Other colors and finishes available upon request.
3. What granite products do you manufacture?
Our product range includes: Slabs and tiles Countertops & vanity tops Steps & risers Window sills Monuments Kerbstones & cobbles Custom-cut stone solutions
4. What are the standard sizes you offer?
Slabs: 240–320 cm (L) x 60–100+ cm (W) Tiles: 30x30 cm, 60x60 cm, 60x30 cm Custom sizes are available on request.
5. What finishes do you provide?
We offer: Polished Flamed Honed Leather / Antique Bush-hammered Sandblasted
6. Do you provide edge finishing services?
Yes. Available edge profiles: Straight Bullnose Beveled Chamfered Ogee
7. Can I request custom sizes and shapes?
Absolutely. We specialize in cut-to-size and custom design based on drawings, templates, or site specifications.
8. What is your minimum order quantity (MOQ)?
Export orders: 1 Full Container Load (FCL) Domestic orders: Small quantities accepted
9. Which countries do you export to?
We export globally, with strong presence in: USA, UAE, Saudi Arabia, Germany, Italy, Vietnam, Australia, and more than 20 countries.
10. What are your payment terms?
30% Advance & 70% against Bill of Lading 100% Advance LC at Sight (for large orders)
11. How do you ensure product quality?
Our QC system includes: Material inspection Dimensional and surface checks Finish & color consistency Professional packaging inspection before dispatch
12. Do you offer samples?
Yes. Samples are available upon request. Shipping charges may apply.
13. How is your granite packed for export?
We use export-quality packaging: Wooden crates for tiles Wooden bundles for slabs Thermocol and plastic wrapping for protection
14. Are your products suitable for outdoor use?
Yes. Our granites are weather-resistant and ideal for: Landscaping Exterior cladding Paving Monuments & memorials
15. What is the production and delivery timeline?
Domestic: 7–10 working days Exports: 15–25 days, depending on volume & finish
16. Which ports do you ship from?
We ship from: Chennai Port Krishnapatnam Port Kattupalli Port (based on logistics)
17. What documents do you provide with shipments?
We provide: Commercial Invoice Packing List Certificate of Origin Bill of Lading Insurance Certificate (if required) Fumigation Certificate (if needed)
18. Do you share loading photos or videos?
Yes. We provide detailed photos/videos of: Final product quality Packaging Container loading process
19. Can I visit your factory before placing an order?
Yes! You're welcome to visit our unit in Chimakurthy to inspect material, quality, and process before placing your order.
20. How can I contact Jaya Durga Exports?
📞 Phone: ‪+91 9951299155‬ 📧 Email: jayadurgaexports5@gmail.com 🌐 Website: www.jayadurgaexports.com
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